Returns & Exchanges
At GIFT GUIDE, we want you to be completely satisfied with your purchase. If your gift isn't quite right, you can return or exchange eligible items within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
2
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
3
Package and Ship
Securely pack the items in their original packaging and drop the parcel off at any authorized carrier location.
4
Receive Your Refund
After our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing